You Need a Phone Headset if You

  • Use the phone often during daily work (1 hour or more a day)
  • Have a position where frequent or long phone calls are a requirement
  • Cradle the phone while talking so that you can use your hands to write or type
  • The phone cannot be located within an easy arm’s reach

Why are They Necessary?

  • When the “handsfree” option cannot be used in certain situations
  • Such sustained and frequent non-neutral postures can create muscle fatigue and discomfort
  • Helps to eliminate the need for holding the phone up to the ear or tilting the head to the side to cradle the phone between head and shoulder
  • When the phone is located farther away, a repeated extreme reach is created

Where Should it Be Located?

  • The base unit and phone should be as close to the user as possible (less than 24 inches) while the headset is on your head

Which One Should I Get?

  • If there is no need to use your phone away from your desk, then a corded headset will work
  • If you are often away from your desk, a mobile/cordless headset will work
  • If you are often away from your desk and need to transfer calls, a mobile/cordless keypad based headset system (with line management capabilities) will work

Corded Headset Systems

Model Vendor Contact
Several Plantronics Headsets and Telephone Headset Amplifier Staples www.staples.com
Several Fellowes Headsets and Telephone Headset Amplifier Staples www.staples.com
Several Headsets and Telephone Headset Amplifier Systems Hello Direct www.hellodirect.com

Cordless Headset Systems

Model Vendor Contact
Plantronics Voyager™ 510S Bluetooth® Headset System (PLN510S) Staples www.staples.com
GN Netcom 6210 Bluetooth Wireless Headset (GNNGN6210) Staples www.staples.com
CS50 Cordless Telephone Headset System (PLNCS50) & Plantronics HL10 Handset Lifter (PLNHL10)* Staples www.staples.com
Several Plantronics Headsets and Plantronics Headset Amplifier (PLNCA10) & Plantronics Headset Amplifier (PLNCA10) & Plantronics HL10 Handset Lifter (PLNHL10)* Staples www.staples.com
Several Headsets and Telephone Headset Amplifier Systems (GN 9120 Midi and others) Hello Direct www.hellodirect.com

*The Lifter is needed if you want the capability of answering the phone while not at your desk.

Cordless Headset Systems with Line Management Capabilities

Model Vendor Contact
CT11 2.4GHz Cordless Headset Telephone System – Plantronics (PLNCT11) Staples www.staples.com
CT12 2.4GHz Cordless Analog Telephone Headset System – Plantronics (PLNCT12) Staples www.staples.com

Further Product Information

Product Websites

Contact

  • Staples: Contact your office’s Staples representative