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OWASA is pleased to release the annual water quality report card for 2019 and announce that all State and Federal regulations were met or surpassed. Customers will be receiving a flyer in their mail that provides a snapshot of the year’s activity as well as a link to the full report card.

“It’s a whole team effort,” Water Treatment Plant Laboratory Supervisor Katie Harwell said in an interview about the annual report card in an interview with WCHL. “We have three lab analysts and then myself in the lab, and then we have eight plant operators — so we’re all doing testing. The analysts go out to the lakes and sample the water out of our source water before it’s received any treatment. We’re also testing the water once it’s made its way to the plant; the operators are testing the water continuously 24/7 to make sure that the processes are running smoothly.”

The annual water quality report card is OWASA’s opportunity to provide detailed information about drinking water: where it comes from, how it is treated, what is monitored, and how OWASA’s results compare with regulatory standards. OWASA also wants to highlight trending topics in water and introduce customers to a bit more of the behind-the-scenes work going on every day to maintain reliable, high-quality service to its customers.

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